SERVICE CONCEPT
服务理念
提倡服务的全程化和全员化,将服务理念和服务意识贯彻到每一个员工的心中,通过专业化的售前服务,与客户一体的售中服务,帮助客户排除故障及解决问题的售后服务等全程服务体系,确保服务过程的完美质量,提高企业的竞争力。公司有专职的客户服务部,另五大职能部门配合客服部,其中包括信息部、订单部为不同的客户解决不同的问题;客户服务部还具备专业的知识库和专业技术人员,可及时回答客户的问题;
全力构造“直接反馈、同步响应、系统联动”的客户服务系统,各一线人员及时将客户的问题即时传输给公司相关部门,各部门同时启动支持解决程序,并在充分沟通的基础上,第一时间制定整体解决方案,以最快的速度解决问题。
目前,公司在全国的各省市自治区均配备了专业的售后服务人员,对所有产品在全国范围内提供售后联保服务,让各地用户放心地享受到后期服务,保证将客户意见、故障报修等情况在第一时间内反馈到公司客户服务部。
SERVICE SYSTEM
服务系统
提倡服务的全程化和全员化,将服务理念和服务意识贯彻到每一个员工的心中,通过专业化的售前服务,与客户一体的售中服务,帮助客户排除故障及解决问题的售后服务等全程服务体系,确保服务过程的完美质量,提高企业的竞争力。公司有专职的客户服务部,另五大职能部门配合客服部,其中包括信息部、订单部为不同的客户解决不同的问题;客户服务部还具备专业的知识库和专业技术人员,可及时回答客户的问题;
全力构造“直接反馈、同步响应、系统联动”的客户服务系统,各一线人员及时将客户的问题即时传输给公司相关部门,各部门同时启动支持解决程序,并在充分沟通的基础上,第一时间制定整体解决方案,以最快的速度解决问题。
目前,公司在全国的各省市自治区均配备了专业的售后服务人员,对所有产品在全国范围内提供售后联保服务,让各地用户放心地享受到后期服务,保证将客户意见、故障报修等情况在第一时间内反馈到公司客户服务部。
Equipment and Facilities
Juntech Healthcare is an international first-line manufacturer, the purification workshop area of the factory is nearly 10,000 square meters, we provide a large number of high-quality products and services to the European and American markets.
Eight axis slitting machine
• Cutting with a round knife can reduce the number of tool changes and improve production efficiency
• The size of the slitting is more accurate, suitable for all kinds of rubber slitting
• Coaxial can be multi-specification setting cutting
500 ㎡
Monthly Capacity (K)
20 +
Production Style
1000 +
Safe Operating Hours
Rewinding slitting machine
• Air knife scuttling, can be equipped with a variety of blades, suitable for a variety of tape rewinding scuttling
• The specification and size of slitting are more accurate, suitable for all kinds of tape slitting
• Multi-specifications can be self-adjusting cutting, easy to operate
500 ㎡
Monthly Capacity (K)
20 +
Production Style
1000 +
Safe Operating Hours
Hot melt glue coating machine
• Precision coating head, coating accuracy is higher
• With automatic tracking of glue amount, display function, easy to operate and use
• Retracting coil is equipped with deviation correction device to ensure that the coil is neat, suitable for a variety of substrate coating
1000 ㎡
Monthly Capacity (K)
10 +
Production Style
1000 +
Safe Operating Hours
Water glue line gluing machine
• Flexible and precise coating head, uniform coating, suitable for a variety of substrate coating
• With automatic glue control device, can set a variety of glue amount, easy to operate
• With a variety of production process lines, can be used for a variety of substrate back treatment, diversification of operations
500 ㎡
Monthly Capacity (K)
10 +
Production Style
1000 +
Safe Operating Hours